Helpdesk
Helpdesk
Save your in-house team time and conserve resource for the things that really matter.
Supporting both admins and end-users, our helpdesk is guaranteed to save you time.
Outsourced support for end-users, when you need it
If you have a large talent platform full of users, you’re going to have to deal with a lot of support tickets. From trouble logging in to elearning not rendering properly; every organisation needs an efficient way of managing end-user queries. But do you have to have this support in-house?
Northern Star provides ongoing support to your end-users, saving you time for the things that really matter.
Ease the pressure in-house too
We know providing high-quality support to your people can be a big job, and it requires a sound level of system expertise to resolve queries. That’s why we also support your in-house admins with access to experts who know your platforms in and out. We’re here to extend your capabilities and deliver efficient, effective support for any query. Big or small, our outsourced support team can make light work of any task.
We’re here to support your people, whilst increasing and sustaining user adoption.
Let's work together
We pride ourselves on working collaboratively with our clients, every step of the way. As a team, we work together with you to ensure our solutions fit your requirements 100%.